Privacy Policy

Privacy Policy

Effective Date: 24/06/2025
Business Name: Claremont Podiatry
Location: 53 Main Rd, Claremont, TAS, 7011

 

Introduction

Claremont Podiatry is committed to protecting your privacy and handling your personal information in a safe and responsible manner. This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

 

What Information We Collect

We may collect the following personal information from you:

  • Full name
  • Date of birth
  • Contact details (address, phone number, email)
  • Medicare or private health insurance details
  • Medical history and treatment records
  • Referral and prescription information
  • Payment details (only as required for billing)

 

How We Collect Your Information

We collect personal information when you:

  • Make an appointment with us
  • Complete a patient registration form
  • Communicate with us via phone, email, website, or in person
  • Are referred to us by another health practitioner
  • Receive treatment or services at our clinic

We may also collect information from third parties, such as your referring GP, specialists, or allied health professionals, with your consent.

 

Why We Collect Your Information

We collect your personal information for purposes including:

  • Providing podiatry care and treatment
  • Diagnosing and managing your condition
  • Communicating with other healthcare providers as needed
  • Processing payments and insurance claims
  • Managing appointments and patient records
  • Complying with legal and regulatory obligations

 

Disclosure of Information

We may disclose your information to:

  • Other healthcare providers involved in your treatment
  • Medicare or private health insurers (for billing and claims)
  • External service providers (e.g., IT or medical software systems)
  • Government or regulatory bodies, where required by law

We do not sell or rent your personal information to third parties.

 

Data Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes:

  • Secure electronic record systems
  • Password-protected files
  • Physical security measures for our premises

 

Access and Correction

You have the right to request access to or correction of your personal information. To do so, please contact us in writing. We may require you to verify your identity before processing your request.

 

Complaints

If you believe we have breached your privacy or mishandled your personal information, you can:

  1. Contact us directly to resolve the issue:
    (03) 6249 1155

  2. Lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
    Website: https://www.oaic.gov.au

 

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available in our clinic and on our website (if applicable).

Contact Us
Claremont Podiatry
53 Main Rd
Claremont, TAS, 7011
Phone: (03) 6249 1155